Episode 30
Fail Faster
ThinkingAhead Recruiting Partner and Legal Practice Manager Brian Vogt dives into the psychology of recruiting, leads Stephanie in a couple of roleplays, considers what it might be like talking to your future boss, and explains how quicker failure leads to quicker success.
Transcript
Hello and welcome to The Talent Trade.
Stephanie Maas:This is your host, Stephanie Maas, Partner with ThinkingAhead
Stephanie Maas:Executive Search, and today, I am super excited to have
Stephanie Maas:probably one of the all time greats with us from
Stephanie Maas:ThinkingAhead, Brian Vogt. Brian was once again, our top
Stephanie Maas:producer. Couple things I think everyone should know about
Stephanie Maas:Brian, and help you, hopefully get excited to hear what he
Stephanie Maas:wants to share with us today. Brian does this job the good old
Stephanie Maas:fashioned way. He's incredibly well planned. He's very process
Stephanie Maas:oriented. He's a phone guy, which is, I think, a little bit
Stephanie Maas:of a novelty in his niche. He's diligent and consistent in his
Stephanie Maas:work effort. It's no wonder he's been our top producer for
Stephanie Maas:several years. The second thing I think you should know is Brian
Stephanie Maas:is uniquely humble in his success and how he does what he
Stephanie Maas:does. However, he has an alter ego named Brian that is not so
Stephanie Maas:humble. So often we have to call on Brian to brag on Brian. Not
Stephanie Maas:sure who we're going to get today, Brian, super excited to
Stephanie Maas:have you here, and not sure which Brian we're getting, but
Stephanie Maas:whoever is here, we're happy to have you.
Brian Vogt:Thank you, Stephanie, appreciate that there
Brian Vogt:was a couple things that I thought was important to chat
Brian Vogt:about. One of the big things what I've learned about this
Brian Vogt:over the years is a lot of the psychology associated with what
Brian Vogt:we do, and one of the things that's always dumbfounded me has
Brian Vogt:been trying to get to know what's really in the head of our
Brian Vogt:candidates. What are they really thinking? It always seems to me
Brian Vogt:like I never quite know what the real reason why they're open to
Brian Vogt:making a change until we get late in the process. And so one
Brian Vogt:of the things I've I've done is really changed how I ask
Brian Vogt:questions to candidates and learning to ask indirect
Brian Vogt:questions to them. Probably most recruiters do a good job of
Brian Vogt:during debrief calls or even prep calls, of asking
Brian Vogt:candidates. So tell me who you turn to when you make these
Brian Vogt:kinds of big decisions, whether it's a significant other,
Brian Vogt:whether it's a parent a friend, what I've learned to do over the
Brian Vogt:years is ask, instead of directly asking them what they
Brian Vogt:think of these things, it's asking them. So tell me that
Brian Vogt:important person in your life that helps you make these
Brian Vogt:decisions. What do they think of this opportunity? What are the
Brian Vogt:things that they're saying? So Stephanie, I'm going to I'm
Brian Vogt:going to ask you a question. If I were to ask you, tell me how I
Brian Vogt:was going to actually ask, How would I describe you? But I
Brian Vogt:don't want to do that to you. I think that would be kind of
Brian Vogt:rough. But if I were to ask your children, how would they
Brian Vogt:describe you as a mother, what do you think they would say?
Stephanie Maas:Depending on the day, I think they would say I
Stephanie Maas:was very silly. My silliness is probably a little bit annoying,
Stephanie Maas:but I wear that like a badge of honor, because honestly, if
Stephanie Maas:you're not annoying your kids, you're doing something wrong. I
Stephanie Maas:think they would say I'm incredibly loving and would do
Stephanie Maas:anything for them.
Brian Vogt:No, that's great. I think that's awesome. But what
Brian Vogt:just happened is, when I asked you that question, you stopped
Brian Vogt:for a second and said, Okay, how would my kids respond? And we
Brian Vogt:aren't going to put words in someone else's mouth, so we
Brian Vogt:really have to think about, what would they say about this? And
Brian Vogt:so that's been one of the things I've learned over the years is
Brian Vogt:Hey, asking that indirect question, not directly, asking
Brian Vogt:the candidate or even a client, what do they think of this
Brian Vogt:individual? But actually asking, what is that important person in
Brian Vogt:your life? What would they say about this opportunity? What
Brian Vogt:would they say about these things? Another thing I thought
Brian Vogt:was interesting I started, and I this is obviously something that
Brian Vogt:I've heard over the years from other people. Is a good question
Brian Vogt:to give to candidates if they're going through the interview
Brian Vogt:process, is saying to them, if you're talking to your future
Brian Vogt:boss or your future mentor, ask them this tough question. If I
Brian Vogt:were to ask other people that have worked for you, how would
Brian Vogt:they describe you as a mentor, as a boss, and you will get
Brian Vogt:immediate, Frank answers to that question, because people don't
Brian Vogt:want to put words in everybody else's mouth.
Stephanie Maas:Let's do a role play on a debrief. I want to
Stephanie Maas:know like, pretend you just sent me out on an interview, and
Stephanie Maas:we're doing a debrief. I'm the candidate, you're the recruiter.
Stephanie Maas:How exactly does that sound. And let's pretend you know who my
Stephanie Maas:important person is. Let's use some very real information.
Brian Vogt:Yeah, so usually, what I would ask you, Stephanie
Brian Vogt:is, tell me about the the interview. You know, tell me
Brian Vogt:about the types of questions you got from the interview, mainly
Brian Vogt:kind of asking you, hey, what? What did they say to you? What
Brian Vogt:kind of questions Did they ask you? And then I would. Also get
Brian Vogt:into you know, did anything pop up that maybe concerns you
Brian Vogt:during the process? Any Did they say anything, or did anything
Brian Vogt:kind of strike you as odd or off, if I coached you properly,
Brian Vogt:did you ask a clarifying question when something was off
Brian Vogt:and then finally, did you guys discuss next steps in the
Brian Vogt:process. Where do we go from there? Now, at this point, when
Brian Vogt:I'm starting to wrap up the call, this is usually when I go,
Brian Vogt:Hey, by the way, did you have a chance? I know you and I talked
Brian Vogt:about that important person to your life, your your good
Brian Vogt:friend, whatever. Tell me, you know, did you have a chance to
Brian Vogt:discuss the interview with them? And what was their feedback?
Brian Vogt:You'll notice, I never asked them, What do you think? I don't
Brian Vogt:want them to tell me what they think. I want them to tell me
Brian Vogt:what that important person of their life is, is providing
Brian Vogt:information. Because typically, what we do is we turn to those
Brian Vogt:in our lives that think the same way we do have the same goals
Brian Vogt:and are good advisors for us. So a lot of times, the real meat
Brian Vogt:and concerns will come forward during that discussion.
Stephanie Maas:You know, it's so interesting because the other
Stephanie Maas:side of that too is those are the people that we trust. They
Stephanie Maas:usually want what's best for us, and yet we can also heavily
Stephanie Maas:influence their support with our feedback to them. So in this
Stephanie Maas:scenario, the behind the scenes, which is really what I think
Stephanie Maas:you're unveiling here, is, you know, after the interview ends,
Stephanie Maas:I'm going to call my brother and I'm going to say, Oh my gosh.
Stephanie Maas:Let me tell you, I loved it. It was great. This and this and
Stephanie Maas:this, and my brother's feedback is going to be, well, hey, this
Stephanie Maas:sounds like a great opportunity for you. I'm really excited. And
Stephanie Maas:then, therefore, he will give me his support because of what I
Stephanie Maas:shared with him. He may ask some Hey, make sure you find about
Stephanie Maas:this. Make sure you find out about that. But wow, this sounds
Stephanie Maas:really great for you. So the key here, and I love this, is when
Stephanie Maas:you ask, Hey, what does your spouse think? What does your
Stephanie Maas:support person think? What is, you know, whatever, what you're
Stephanie Maas:really asking is, what did you tell them? What therefore, is
Stephanie Maas:their response? But then also, it sheds light on, if there is
Stephanie Maas:hesitation or concern, it'll be reflected back by that person,
Stephanie Maas:and then, you know, hey, this other person that's a major
Stephanie Maas:influencer, and they're at big decision making is not on board.
Stephanie Maas:If our major influencers in our life are not on board with the
Stephanie Maas:decision we're going to make, we're rarely going to make that decision.
Brian Vogt:Yeah, absolutely. I always find it interesting when
Brian Vogt:suddenly they begin to mention things that we never discuss,
Brian Vogt:right? Well, they mentioned I should be paid better. Oh,
Brian Vogt:really. Well, you and I had discussed that pay wasn't a
Brian Vogt:major issue. So, so now, why is this suddenly coming out, right?
Brian Vogt:You know, mentorship is important. Well, I'm, I'm not
Brian Vogt:sure if I'm getting that right? So that's always interesting,
Brian Vogt:and we unveil those concerns, but we also get to talk about
Brian Vogt:them, right? Because a lot of times, if you don't get these
Brian Vogt:concerns out in the open, they fester, then they pop up later
Brian Vogt:when an offer comes out, and suddenly you find out, well, I
Brian Vogt:don't really want to accept this because of there's this
Brian Vogt:lingering concern that I wasn't aware of. The only other thing I
Brian Vogt:was going to bring up was the CEO of Nvidia was talking about,
Brian Vogt:he was asked the question, you know, how do you coach people to
Brian Vogt:become more successful? And he said something I thought was
Brian Vogt:very profound. And he said, you know, he goes, what we find is
Brian Vogt:everybody's going to make mistakes, everybody's going to
Brian Vogt:fail. People are going to, you know, have to go through this
Brian Vogt:process of learning, and failure is part of that problem. But
Brian Vogt:what he said to people is, they've learned. We coach them
Brian Vogt:to fail faster, the faster we can teach them to fail over and
Brian Vogt:over again, the quicker they will suddenly realize, hey, I
Brian Vogt:figured this out. Now I can get to the point of being
Brian Vogt:successful. So if I could coach people that are new to this
Brian Vogt:industry, I would just tell you, hey, faster you fail at this,
Brian Vogt:the more mistakes you make. Don't look at it as a bad thing,
Brian Vogt:look at it as a good thing. So you can learn to be successful.
Stephanie Maas:I love that, and I do want to share with our
Stephanie Maas:audience this mentality at work, and that's with you, Brian. When
Stephanie Maas:Brian joined our firm, you know, we kind of put the standard of,
Stephanie Maas:you know, you make 50 calls a day. Well, Brian's like, well, I
Stephanie Maas:don't want to be the average first year producer. I'm going
Stephanie Maas:to make more than 50 calls a day. You know, we set up a
Stephanie Maas:Monday through Friday schedule of how to plan your day to get
Stephanie Maas:the most out of your day. Brian said, Hey, that's not going to
Stephanie Maas:cut it for me. My first year, I'm going to be committed to
Stephanie Maas:working, you know, Sunday afternoons to get all my
Stephanie Maas:sourcing and administrative work done. And it's not about being a
Stephanie Maas:workaholic or being so dogged that you don't have a life
Stephanie Maas:outside the job, but it's this exact idea I want to hurry up
Stephanie Maas:and learn this business is absolutely fast as I can, which
Stephanie Maas:means you're going to make mistakes along the way. But
Stephanie Maas:this, the sooner you get those hurdles and speed bumps out of
Stephanie Maas:the way, the sooner the road opens up. Sounds super novel at
Stephanie Maas:the same time, because he set that example. He also trained
Stephanie Maas:the top first year that three years ago, we had a 25 year
Stephanie Maas:first year production record. She came in and broke that
Stephanie Maas:record. It stood for 25 years, but it was again on this
Stephanie Maas:mentality of, hey, do more sooner. Do more faster. So it's
Stephanie Maas:not just a Hey. It's a great thing to think mentality. But
Stephanie Maas:I'm a huge believer in you don't listen to what people say. You
Stephanie Maas:watch what they do. And Brian at the time, you weren't saying,
Stephanie Maas:Hey, I'm going to fail faster, but you did, and I think there's
Stephanie Maas:a lot to be said for that, so kudos for you for setting that
Stephanie Maas:example for us.
Brian Vogt:I appreciate that. Yeah, and as a matter of fact,
Brian Vogt:another person on the team this year came on the team just over
Brian Vogt:a year ago and became a partner and and really just followed,
Brian Vogt:followed what I did, work harder, work faster, and get to
Brian Vogt:that point of of understanding this and becoming more
Brian Vogt:successful. So it's definitely something that I will preach and
Brian Vogt:believe in. And I think I don't know if I have the perfect
Brian Vogt:method all the time, but I think what I do definitely works, and
Brian Vogt:proof has been in the pudding on those around me on my team.
Stephanie Maas:Absolutely. Fanastic.